Privacy Policy

Privacy Policy for Balance Your Health Online
This Privacy Policy explains how Balance Your Health Online ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use the Balance Your Health Online mobile application ("App") and related services ("Services"). By using our Services, you agree to this policy.
What Information We Collect
We collect personal information that you voluntarily provide to us when you:
  • Register or create an account
  • Use our App or Services
  • Contact us for support or submit feedback
  • Make purchases or subscribe to services
This information may include:
  • Account information (e.g., name, email address, password)
  • Contact details (e.g., phone number)
  • Payment data (e.g., credit card info via secure third-party processors)
  • Device and usage data (e.g., IP address, app usage, geolocation if enabled)
  • Submitted content (e.g., dietary logs, recipes, or comments)
How We Use Your Information
We use your data to:
  • Register and manage your user account
  • Operate and improve our App and Services
  • Provide customer support
  • Communicate essential information
  • Send you updates and promotional materials (you can opt-out anytime)
  • Comply with legal obligations
Legal Basis for Processing
We process your data based on:
  • Your consent
  • A contract with you (e.g., for purchases)
  • Legal obligations
  • Our legitimate interests (e.g., service improvement and fraud prevention)
Your Rights
Depending on your location, you may have rights to:
  • Access, correct, or delete your personal data
  • Withdraw consent at any time
  • Restrict or object to processing
  • Request data portability
You can exercise these rights by contacting us at balanceyourhealth.online@gmail.com.
Children’s Privacy
The App is not intended for users under 18. We do not knowingly collect data from minors. If we become aware that a minor has provided us personal data, we will delete it promptly.
Sharing and Transfers
We only share your data:
  • With trusted service providers under confidentiality agreements
  • When legally required (e.g., to comply with a court order)
  • In the case of a business transfer or merger
Some data may be processed in countries outside your own. We ensure appropriate safeguards are in place.
Cookies and Analytics
We use cookies and analytics tools to:
  • Improve your user experience
  • Analyze app performance
  • Personalize content and ads
You can disable cookies via your browser settings.
Data Retention and Security
We retain your information as long as needed to fulfill purposes outlined in this Policy, comply with legal obligations, and protect our interests. We implement reasonable physical, administrative, and technical safeguards. However, no internet transmission is completely secure—protect your login credentials accordingly.
Do Not Track
Our App currently does not respond to Do Not Track signals from browsers.
Changes to This Policy
We may update this Privacy Policy from time to time. We’ll update the “Last updated” date and notify you as required. Continued use of the Services confirms your acceptance.
Contact Us
Have questions or requests? Reach out to us at balanceyourhealth.online@gmail.com.
Last updated: April 24, 2025